Welcome to Cosmos Communications
A Virtual Call Centre Solution!
Partnership with Arise IBO
In order to bring you more work at home programs as an Arise IBO, we have partnered with the Arise Network, a proven work from home network that was first created to provide jobs to those with disabilities. These work at home professional job opportunities are perfect for parents, stay at home parents, students, anyone with a disability unable to work a brick and mortar job as well as the military and their spouses, just to name a few.
Company Growth
Cosmos Communications has been offering these helpful work at home customer service job opportunities for well over two years. We have helped dozens of individuals including ourselves as we started by working a client and evolved into being able to support our Customer service professionals from dusk to dawn. By offering different channels of 24/7 support, we have been able to create a 48-hour turnaround to issues that would have taken us weeks beforehand.
We’re There For You
We are different from most IBO’s as we work hard to provide you with amazing benefits for working hard. Once you have been working for 60 days we offer benefits such as retail discounts, theme park discounts and much more! Our radical transparency will make sure you know everything so you can do your job correctly.
Our Success Formula
Ensuring that we provide a WOW factor for our customers and Service Providers
Our Call Centre Professionals
You+us=Awesome
Having the right team at the right time is critical to ensuring that we are successful. That is why unlike a lot of work from home opportunities all of our partners go through a interview selection process.
This process allows us to ensure that our people are dedicated, self motivated and willing to learn and develop.
Supporting our
Call Centre Professionals
Us=Here4U
Whilst you might be your own business, you are not on your own. Our dedicated team of Admin, Partner Services Officers, Enhanced Support Team and Training team work around the clock to make sure that you have everything you need to be truly successful and enjoy your work from home opportunity.
HONEST AND TRANSPARENT
Honesty=Best Policy
Here at Cosmos Communications we believe that honesty is the best policy. That is why we are upfront with you at all times. We believe that transparency is the best way to maintain trust, loyalty and satisfaction.
How we work
What Sets Cosmos Communications Apart
Here at Cosmos Communications we strive to provide sophistication and modernisation by providing a simplified work from home virtual call centre solution. We do this by
Top Brands
As a self employed work from home contractor with our network, you would have the opportunity to work closely with the top brands such as cable providers, telecommunications providers, energy providers, travel providers and much more
Independent contractors
Independent Contractors
When you partner with Cosmos Communications as your Arise IBO, you will be considered a self employed Independent Contractor to HMRC. This means that you are responsible for your own taxes. You will receive all relevant legal documents for your work from home services throughout the year. Please remember it is your responsibility to file your taxes with HMRC annually.
Work REMOTELY
Working from home really does give you the flexibility and freedom to do what is most important for you. You are your own boss meaning you set the hours. Whilst you might be remote you will always have us and other Call Service Professionals to support you so you will never be alone or isolated.
Partner with us
The Work From Home industry has just started to grow. Be in the front line of innovation by working with us and taking control of your own workflow. We offer comprehensive support and the flexibility to schedule your work around your life and not your life around your work. Best of all, we provide you with all of the tools you will need to stay ahead of the curve!
LOOKING TO CHANGE IBO
Are you servicing another under Arise IBO and looking to change to a different work from home opportunity? All you need to do is request to be released by that IBO. If you have an active SOW, then contact us ahead of time to assist with issuing a new one. You can also submit our transfer request and we’ll get you started immediately.
Do you have what it takes to work from home and be a part of the Team?
Whilst working from home is great it takes a certain type of person to do so successfully. You need to be hard working, dedicated and determined.
You need to be able to commit 20 hours minimum per week. In addition, you need to be punctual and have good attendance Our clients all expect 95%
You need to be able to commit 20 hours minimum per week. In addition, you need to be punctual and have good attendance Our clients all expect 95%
Technology Requirements
in order to be successful in working from home we have some basic technical requirement thathave to be met.
CPU
DUAL-CORE 2.8 GHZ OR BETTER OR INTEL I CLASS OR AMD PHENOM X2 CLASS OR BETTER.
**ATOM, CELERON, PENTIUM AND OPTERON PROCESSORS ARE NOT PERMITTED**
Hard drive
20 GB or more of available space & 60 GB or more of total space
Memory
4GB of RAM or better
Operating System
Windows 7 or Windows 10
Monitors
at least 15″ (Dual monitors recommended but not essential)
Useful information
Please note that Custom-built PCs, All-in-one desktops, Macbook Pro and iMac will not work
If you are unsure, run the PC check using the button to the right, then click advance, and copy and paste the details into an email to us.
06. Why our app
BROADBAND,landline and other requirements
Broadband speed and connection
** connections must be through a wired connection. WIFI is not secure**
It is essential to have broadband that is capable of remaining connected to our systems at all times while working. Wi-Fi is not permitted so you should be connected with an ethernet cable, with nobody else using the internet whilst you are working. Speed requirements are as follows:
Minimum 10 mbps download
Minimum 3 mbps upload
Maximum Latency of 120 milliseconds (ms)
It is essential to have broadband that is capable of remaining connected to our systems at all times while working. Wi-Fi is not permitted so you should be connected with an ethernet cable, with nobody else using the internet whilst you are working. Speed requirements are as follows:
Minimum 10 mbps download
Minimum 3 mbps upload
Maximum Latency of 120 milliseconds (ms)
Telephone
Either usage of a landline or a business graded VOIP is permissible. Please ensure that there are no features such as 1571 or call waiting on as these are not allowed. Make sure your telephone has a headset
Other Equipment needed
Blank USB stick at least 8 GB in size
USB headset for your PC / Laptop
USB headset for your PC / Laptop
Need help in getting the right equipment?
Our shop has all the right gear to get you up and running in a flash to work from home as a successful Call Service Professional.. visit our one-stop shop now
Join the team
We are currently recruiting for call centre agents in the following areas
Travel
Are you passionate about providing customers with excellent travel experiences and creating unforgettable once in a lifetime memories? If so this might just be the role for you.
COFFEE
Do you enjoy drinking coffee? Then this could be the role for you. By becoming a coffee expert you can help our clients customers by providing the best recommendations.
Energy
Are you interested in saving customers money, helping them select the right tariffs for their energy and helping them save money with a smart meter?Then this could be the right role for you
We have a great rating but dont take our word for it. Watch this video for Testimonies from our clients
Contact Us
Here at Cosmos Communications we love to talk. So if you have any questions please don't hesitate to contact us.
Contact Info
Cosmos Communications Ltd
Kemp House
152 - 160 City Road
London
EC1V 2NX.
Kemp House
152 - 160 City Road
London
EC1V 2NX.
© 2019 All rights reserved. Cosmos Communications Ltd |Registered in England.
Registration Number|11487919
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